About Pete
I’ve been on both sides of the one-to-one.
I’m Pete. Before coaching, I built a support team of sixteen at EasyPost and led Technical Account Management at Affirm. I hired, coached, promoted, and learned how much a manager can change someone’s workday.
Now I help people work through the conversations, decisions, and expectations that make work harder than it needs to be. I like helping people figure out what they want, then do something about it.
How I got here
EasyPost - PA → SF
I was going to be a high school Spanish teacher. New York City would be my home, teaching my career, and comedy my passion. Alas, the winds of state certification blew my plane off course.
I found a job as a support engineer at a logistics API company called EasyPost. In name, I was a support engineer - in practice I was a project, product, and operations manager; a sales engineer, onboarding specialist, and technical program manager. There was also a lot of listening to frustrated clients and helping them work out what to do next.
EasyPost - SF → Utah
Five months into my career, my manager pitched me on hiring and leading a team in Lehi, Utah. I accepted. I built the team to sixteen support engineers and replaced myself with three team leads.
I learned what it means to truly need to delegate; discovered the power of presence of mind in the hiring process; and established coherent processes in my wake.
Affirm - Utah → SF
In an act of fateful timing, I joined Affirm as a Sr. Technical Account Manager on September 23, 2019 - while presenting at PostCon on behalf of EasyPost and weighing Affirm's offer simultaneously.
Through the pandemic, I managed and grew the Technical Account Management team. I hired, promoted, coached. I advocated. I consoled. I facilitated. I directed and defused tense situations. I reframed. Most importantly: I learned the game, inside and out.
Make Work Suck Less - SF → Philadelphia
Having completed my journey from coast-to-coast-and-back, I left Affirm to start helping others make work suck less. Back home in Philadelphia, doing the work I was meant to do.