I Understand Your Workplace Struggles

Most workplaces are work-first, people-second. They don't recognize that folks do their best work when they're respected and supported. 

The constant urgency, unclear expectations, and managers who don't know how to put things in context—I've experienced it all firsthand.

A common refrain from middle managers is to help you do "more of what you like and less of what you don't." Most managers don't know how to do this. I do.

How I got here

EasyPost

PA→SF

I was going to be a high school Spanish teacher. New York City would be my home, teaching my career, and comedy my passion. Alas, the winds of state certification blew my plane off course.

I found a job as a support engineer at a logistics API company called EasyPost. At this startup, the cliché that “you wear many hats” was true: in name, I was a support engineer, but in practice I was a project, product, and operations manager; I was a sales engineer, onboarding specialist, and technical program manager; and none of this counted what was effectively therapy for clients that emailed in to the support team.

EasyPost

SF → Utah

Five months after starting my career in San Francisco, my manager pitched me on hiring and leading a team in Lehi, Utah.

I accepted and went to Utah.

I did what I went there to do: building out the team to sixteen support engineers and replaced myself with three team leads.

I learned along the way what it means to truly need to delegate; I discovered the power of presence of mind as an indicator in the hiring process; and I established coherent processes in my wake.

EasyPost → Affirm

Utah → SF

When all was said and done, I moved into a technical role at EasyPost back in SF. I was still working at EasyPost at first. In an act of fateful timing, I then joined Affirm as a Sr. Technical Account Manager on September 23, 2019.

I was presenting at PostCon on behalf of EasyPost while weighing Affirm’s job offer.

Through the pandemic, I continued at Affirm. I started managing the Technical Account Management team. I hired, promoted, and coached. I advocated. I consoled. I facilitated. I discovered, scoped, and defined; I encouraged, I refocused, I aligned. I directed and diffused. I reframed. Most importantly: I learned the game, inside and out.

Affirm→Make Work Suck Less

SF→Philadelphia

Then I moved back home. Having completed my journey from coast-to-coast-and-back, I left Affirm to start helping others Make Work Suck Less.

What I Offer

How I Help

Unlike generic career coaches, I focus specifically on helping you improve your situation in tangible ways, rather than just sharing platitudes and motivational speeches. Whether you're dealing with a difficult manager, seeking a promotion, or trying to find better work-life balance, I provide practical strategies that work in the real world.

My approach combines empathy with practicality. I listen to understand your unique situation, then I work with you to develop concrete strategies you can implement immediately.

Client Outcomes

• Clarity on your next career move
• Confidence in setting workplace boundaries
• Concrete strategies for managing your teams or navigating workplace dynamics
• Better work-life balance through practical changes
• A new perspective on workplace challenges

Who I Work With

Leaders growing into their first management role

Feeling overwhelmed by new responsibilities and wondering "who let this happen?" I'll help you develop your authentic leadership style and navigate the challenges of managing people.

Professionals navigating career transitions

Whether you're considering a new role, industry, or approach to your current position, I'll help you clarify your path and make strategic moves.

High performers seeking better work-life balance

Success shouldn't come at the cost of your wellbeing. I'll help you maintain your performance while establishing boundaries that protect your time and energy.

People who want to do good work without sacrificing their wellbeing

You can be effective and fulfilled without burning out. I'll show you how to navigate workplace dynamics while staying true to your values and needs.

Ready to Work with a Guide Who Gets It?

Your first session is completely free. We'll discuss your specific challenges and start developing strategies to make your work life better.